Daphne Carmeli may have years of experience in the
high-tech industry, but her hands-on business training began even
before she entered the workforce.
As a sophomore mathematics major at Brandeis University in
Massachusetts, she and her roommate started a laundry service to
earn pocket money. They would pick up students' dirty laundry, wash,
dry and fold it, and return it to their dorm rooms 24 hours later.
Ultimately, the service â€" a practical new solution to college
students' age-old laundry problem â€" became so popular that Carmeli
and her roommate netted several thousand dollars a month, a
not-too-shabby paycheck for a pair of second-year college students
in the early 1980s.
In the years since, Carmeli's career has led her to marketing
positions at companies such as Netscape-AOL, Healtheon-WebMD and
Silicon Graphics, but that early experience shuttling college
students' laundry between dorm rooms and the laundromat solidified
the basic skills that any entrepreneur needs to have: How to
identify a market niche, manage a team and negotiate deals with
other companies.
As the co-founder, president and CEO of Metreo, a year-old Palo
Alto, Calif., company whose software helps manufacturers and
distributors maximize profits by monitoring their orders more
efficiently, Carmeli has taken a similarly pragmatic approach. "It's
not a crazy time right now â€" it's sobering," she says. For a
business venture to be successful these days, it must be a
"painkiller," not a "vitamin," she says, but the dollars exist for
business ideas that offer a real solution. Therefore, her company
focuses on just that â€" helping companies improve their profit
margins by becoming more efficient.
Carmeli and her team have raised more than $12 million in funding
in the last year â€" a major accomplishment in the current timid
financial climate. Carmeli is repeatedly asked how she managed to
raise that sum of money, she says, and she always retorts: "This is
a meat-and-potatoes proposition. We're targeting old manufactures
and protecting, maintaining and improving their production." But it
wasn't the business idea alone that got the cash â€" personal
connections paid off as well. A number of executives on Metreo's
management team were colleagues of Carmeli's from Netscape-AOL,
Healtheon-WebMD and Silicon Graphics. Other personal contacts helped
attract Metreo's first round of seed funding from Sequoia Capital,
which ultimately has provided 70 to 80 percent of the company's
funding.
As the daughter of a Wall Street executive and a systems
engineer, Carmeli and her older sister were encouraged to develop
personal motivation and self-discipline. She started playing piano
at age 5 and later won competitions that led to a performance at
Carnegie Hall. By age 12, she was trading her first stocks.
"Business and technology were always in my house," she recalls. "My
parents' goals were to help me develop a skill, become independent
and self-sufficient."