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The Symphony Metreo solutions uniquely address the business needs of leading organizations around the world. Using Symphony Metreo's solutions these companies have the forward visbility and alignment they require to make informed decisions. As a result, they have seen dramatic results across their extended value chain including increased profits, revenues and customer service levels, while reducing inventory, expediting, and backlog. Our customer list includes:

MerillatMerillat, the number one builder-selected cabinet manufacturer, chose Symphony Metreo to help them determine how to enhance margins and effectively capture those opportunities. With a wide array of customizable and configurable products, being able to quickly and effectively understand where profits are being made and areas that could be improved is critical to the company. Symphony Metreo's software provides the way for them to immediately and efficiently improve results.

GraingerW.W. Grainger, Inc. is the leading supplier of facilities maintenance products, serving businesses throughout North America. Grainger is using Symphony Metreo's solution to consolidate and improve all aspects of price management across their broad portfolio of products. Product managers at Grainger use Symphony Metreo to manage catalog and promotional prices while the field sales organization relies on Symphony-Metreo when negotiating and managing customer-specific prices.

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HagemeyerHagemeyer is a value added business-to-business (B2B) distribution services group focusing on the markets for electrical materials, safety and other MRO (Maintenance Repair and Operations) products in Europe, North America and Asia-Pacific.

As these markets are extremely diverse and highly complex, the Group co-ordinates product and information flows, adding value and providing significant cost savings to both end-users and suppliers while supporting customer initiatives with superior industry knowledge and technical expertise. To capitalize on this diversity and complexity, Hagemeyer turned to Symphony Metreo to provide them with the analytical tools that would allow them to have the right information available at all times to understand margin and revenue improvement opportunities. In addition, based on historical price and margin percentile levels, Symphony Metreo is helping Hagemeyer set target prices for each product and price segment.

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Owens CorningOwens Corning is a world leader in building materials systems and composites systems. Founded in 1938, the company had sales of $4.9 billion in 2003. Owens Corning has proven that it is possible to boost gross margins, even in highly competitive markets, thanks to Symphony Metreo. Symphony Metreo's solution allows both centralized and field personnel to analyze margins at fine levels of detail. Thanks to this solution, they can know exactly how much they earn from each transaction and customer. Putting this information in the hands of the salespeople lets them make better decisions at the point of transaction. The ROI of this solution has been in eight figures.

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HoneywellHoneywell Aerospace has standardized on Symphony Metreo's Pricing Solution to improve its price planning process by aligning corporate pricing strategy with its overall business objectives. More than 100 sales representatives will be empowered to more accurately quote Honeywell’s 400,000 products faster resulting in higher deal win rates. Using Symphony Metreo's software, Honeywell's pricing managers will better analyze customer-buying behavior, properly segment its markets, and set optimal prices for its products. By improving their price consistency and providing segmented, competitive pricing, the same prices will be offered across multiple delivery locations and profit will be maximized for every deal.

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J&LJ&L aspires to be the metalworking market's first choice for tooling and related supplies. As the largest metal cutting and finishing specialty distributor in the United States, J&L is using Symphony Metreo's solution to assist them in accurately segmenting their marketplace. Symphony Metreo's price-setting capabilities, enable them also to deliver their products to those customers where J&L can provide the highest level of value-add.

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LinksysFounded in 1988, Linksys, a Division of Cisco (NASDAQ: CSCO) is the recognized leader in Voice, Wireless and Ethernet networking hardware for consumer, SOHO and small business users. Linksys is dedicated to making networking easy and affordable for its customers, offering innovative, award-winning products that seamlessly integrate with a variety of devices and applications. Linksys provides award-winning product support to its customers. For more information, visit www.linksys.com.

Linksys has been experiencing success in the home and small business networking markets for a number of years. The global expansion of the company along with additional products and services lead the company to develop and use a new process and system that would help achieve better operational alignment across its entire organization, making it easier to formulate responses to the market, better manage competitive pressures and address unexpected industry events. As part of the new process development, Linksys selected to work with Symphony Metreo and IBM to implement the new business practices.

“The work we did with Symphony Metreo enables us to not only address our performance management needs but also helps us exceed our strategic operational and business goals."
--Mark Payne, vice president of World Wide Operations of Linksys

Download the Linksys Success Story (2MB)

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